Lime said Monday it has allocated $50 million towards its bike-share operation, an investment that has been used to develop a new ebike and will fund its expansion this year to another 25 cities in North America, Europe, and Australia and New Zealand.
If the company hits its goal, Lime’s bike-share service will be operational in 50 cities globally by the end of 2021.
The latest generation e-bike, known internally as 6.0, has a swappable battery that is interchangeable with Lime’s newest scooter.Additional upgrades to the e-bike include increased motor power, a phone holder, a new handlebar display, an electric lock that replaces the former generation’s cable lock and an automatic two-speed transmission. The new bikes are expected to launch and scale this summer.
The hardware upgrade builds off of the 5.8, a bike developed by Jump that was supposed to be deployed in 2020. That never happened at scale because Uber, which owned Jump, offloaded the unit to Lime as part of a complex $170 million investment round announced in May.
“Jump made great hardware,” Lime President Joe Kraus said in a recent interview. “And we made some further improvements on top with the new bike.”
The hardware upgrades and expansion were funded from its own operational funds, not new financing from outside investors, Kraus said. The funding was possible as a result of Lime achieving its first full quarter of profitability in 2020, according to the company.
“We have figured out how to be profitable and we are funding this,” Kraus said.
Lime not only added a new motor to the bike, it moved its location in an aim to make it easier to handle at low speeds and enough power to climb hills, Kraus said. The swappable battery was perhaps its most important upgrade directly tied to its drive towards profitability, Kraus added.
“When our operations teams is roaming around the city, they take can care of bikes and the scooter fleet, which allows us to both operate profitably and continue to have affordable pricing,” he added.
Lime’s investment in its ebike operation comes a month after it announced plans to add electric mopeds to its micromobility platform as the startup aims to own the spectrum of inner city travel from jaunts to the corner store to longer distance trips up to five miles. Lime is launching the effort by deploying 600 electric mopeds on its platform this spring in Washington D.C. The company is also working with officials to pilot the mopeds in Paris. Eventually, the mopeds will be offered in a “handful of cities” over the next several months.
“This idea of how to service more trips five miles within a city is part of why we continue to do multi modality,” Kraus said. “When we add a new modality like bikes into a scooter city, or when we add scooters to a bike city both modalities go up in usage.”
Microsoft gets a new leader for its Greater China business. Yang Hou, a former executive at Qualcomm, will take over Alain Crozier as the chairman and chief executive officer for Microsoft Greater China Region, according to a company announcement released Monday.
Skydio has raised $170 million in a Series D funding round led by Andreessen Horowitz’s Growth Fund. That pushes it into unicorn territory, with $340 million in total funding and a post-money valuation north of $1 billion. Skydio’s fresh capital comes on the heels of its expansion last year into the enterprise market, and it intends to use the considerable pile of cash to help it expand globally and accelerate product development.
In July of last year, Skydio announced its $100 million Series C financing, and also debuted the X2, its first dedicated enterprise drone. The company also launched a suite of software for commercial and enterprise customers, its first departure from the consumer drone market where it had been focused prior to that raise since its founding in 2014.
Skydio’s debut drone, the R1, received a lot of accolades and praise for its autonomous capabilities. Unlike other consumer drones at the time, including from recreational drone maker DJI, the R1 could track a target and film them while avoiding obstacles without any human intervention required. Skydio then released the Skydio 2 in 2019, its second drone, cutting off more than half the price while improving on it its autonomous tracking and video capabilities.
Late last year, Skydio brought on additional senior talent to help it address enterprise and government customers, including a software development lead who had experience at Tesla and 3D printing company Carbon. Skydio also hired two Samsara executives at the same time to work on product and engineering. Samsara provides a platform for managing cloud-based fleet operations for large enterprises.
The applications of Skydio’s technology for commercial, public sector and enterprise organizations are many and varied. Already, the company works with public utilities, fire departments, construction firms and more to do work including remote inspection, emergency response, urban planning and more. Skydio’s U.S. pedigree also puts it in prime position to capitalize on the growing interest in applications from the defense sector.
a16z previously led Skydio’s Series A round. Other investors who participated in this Series D include Lines Capital, Next47, IVP and UP.Partners.
Japanese space startup Gitai has raised a $17.1 million funding round, a Series B financing for the robotics startup. This new funding will be used for hiring, as well as funding the development and execution of an on-orbit demonstration mission for the company’s robotic technology, which will show its efficacy in performing in-space satellite servicing work. That mission is currently set to take place in 2023.
Gitai will also be staffing up in the U.S., specifically, as it seeks to expand its stateside presence in a bid to attract more business from that market.
“We are proceeding well in the Japanese market, and we’ve already contracted missions from Japanese companies, but we haven’t expanded to the U.S. market yet,” explained Gitai founder and CEO Sho Nakanose in an interview. So we would like to get missions from U.S. commercial space companies, as a subcontractor first. We’re especially interested in on-orbit servicing, and we would like to provide general-purpose robotic solutions for an orbital service provider in the U.S.”
Nakanose told me that Gitai has plenty of experience under its belt developing robots which are specifically able to install hardware on satellites on-orbit, which could potentially be useful for upgrading existing satellites and constellations with new capabilities, for changing out batteries to keep satellites operational beyond their service life, or for repairing satellites if they should malfunction.
Gitai’s focus isn’t exclusively on extra-vehicular activity in the vacuum of space, however. It’s also performing a demonstration mission of its technical capabilities in partnership with Nanoracks using the Bishop Airlock, which is the first permanent commercial addition to the International Space Station. Gitai’s robot, codenamed S1, is an arm–style robot not unlike industrial robots here on Earth, and it’ll be showing off a number of its capabilities, including operating a control panel and changing out cables.
Long-term, Gitai’s goal is to create a robotic workforce that can assist with establishing bases and colonies on the Moon and Mars, as well as in orbit. With NASA’s plans to build a more permanent research presence on orbit at the Moon, as well as on the surface, with the eventual goal of reaching Mars, and private companies like SpaceX and Blue Origin looking ahead to more permanent colonies on Mars, as well as large in-space habitats hosting humans as well as commercial activity, Nakanose suggests that there’s going to be ample need for low-cost, efficient robotic labor – particularly in environments that are inhospitable to human life.
Nakanose told me that he actually got started with Gitai after the loss of his mother – an unfortunate passing he said he firmly believes could have been avoided with the aid of robotic intervention. He began developing robots that could expand and augment human capability, and then researched what was likely the most useful and needed application of this technology from a commercial perspective. That research led Nakanose to conclude that space was the best long-term opportunity for a new robotics startup, and Gitai was born.
This funding was led by SPARX Innovation for the Future Co. Ltd, and includes funding form DcI Venture Growth Fund, the Dai-ichi Life Insurance Company, and EP-GB (Epson’s venture investment arm).
It may be tough to remember, but there was a time long ago when Justworks wasn’t a household name. Though its monthly revenue growth charts were up and to the right, it had not even broken the $100,000 mark. Even then, Bain Capital Venture’s Matt Harris felt confident in betting on the startup.
Harris says that, with any investment (particularly at the early stage of a company), the decision really comes down to the team and more importantly, the founder.
Two of the main reasons this deck “sings” is the line it draws to the Justworks culture and that the deck isn’t “artificially simple.”
“Isaac is a long-term mercenary, but short- and medium-term missionary,” said Harris. “The word that really comes to mind is ‘structured.’ If you ask him to think about something and respond, he’ll think about it and come back with an answer that has four pillars underneath it. He’ll create a framework that not only answers your specific question, but can prove to be a model that will answer future questions of the same type. He’s a systems thinker.”
In 2015, Justworks closed its $13 million Series B, led by Bain Capital Ventures. Harris took a seat on the board. Since, the duo have been working closely together as Justworks has grown into the behemoth it is today.
But these relationships work both ways. Oates said that one of the main things he looks for in an investor is how they’ll react when the chips are down.
“Different people behave different ways under stress,” said Oates. “And people show their values and integrity in those types of situations. That’s when these things are tested. The simple way I think about this is, will this person pick me up from the airport in a pinch?”
Though he’s never asked, he believes Harris absolutely would.
On Extra Crunch Live, Harris and Justworks CEO Isaac Oates sat down to talk through how they resolve disagreements, why Oates never changed what must be one of the most simple pitch decks I’ve ever seen in my life, and how founders should think about pricing their products.
They also gave live feedback on pitch decks submitted by the audience in the Pitch Deck Teardown. (If you’d like to see your deck featured on a future episode, send it to us using this form.)
Despite their glowing praise of one another at the top of the episode, the founder/investor duo haven’t always seen eye to eye. But they did provide an excellent framework around how founders and VCs should wade through disagreements around the business.
Oates gave an example from 2017. He was considering putting in a dual-class stock, which would give a kind of high-vote, low-vote structure to the company. He said that it interested him because he’d seen other companies out there who were vulnerable after going public, whether it be activist shareholders or other outside forces, and that that might prevent a CEO from thinking about the long term.
Harris disagreed and gave a long list of reasons why that neither shared on the episode. However, Oates said that one of the great things to come out of that disagreement was seeing how Harris went about this decision.
Harris introduced Oates to every expert on this particular subject that he knew, asking them to have meetings and discuss it further.
In the end, Oates ultimately stuck to his guns and decided to go forward with the dual-class stock, but armed with all the information he needed to feel confident in the decision.
“I learned a lot about how Matt thinks and how he approaches decisions,” said Oates. “The process of making decisions is just as important as the content. As I’ve gotten to know him more, it means that when we find something where we don’t necessarily agree, we’re able to step back and make sure we have an intellectually rigorous way to process it.”
The story reminded me of a similar conversation with Ironclad CEO Jason Boehmig and Accel’s Steve Loughlin. They explained how much time and energy they spent early on in their investor/founder relationship talking about the “why” behind opinions and strategies and decisions, plotting out the short-, medium- and long-term plan for the company.
“I want to know what you want the company to look like so that I can push you and we can have constructive conversations around the plan,” said Loughlin. “That way, I’m not getting a phone call about whether or not they should hire a head of customer success without any context or a true north in mind.”
Welcome back to The TechCrunch Exchange, a weekly startups-and-markets newsletter. It’s broadly based on the daily column that appears on Extra Crunch, but free, and made for your weekend reading. Want it in your inbox every Saturday morning? Sign up here.
Ready? Let’s talk money, startups and spicy IPO rumors.
Kicking off with a tiny bit of housekeeping: Equity is now doing more stuff. And TechCrunch has its Justice and Early-Stage events coming up. I am interviewing the CRO of Zoom for the latter. And The Exchange itself has some long-overdue stuff coming next week, including $50M and $100M ARR updates (Druva, etc.), a peek at consumption based pricing vs. traditional SaaS models (featuring Fastly, Appian, BigCommerce CEOs, etc.), and more. Woo!
This week both DoorDash and Airbnb reported earnings for the first time as public companies, marking their real graduation into the ranks of the exited unicorns. We’re keeping our usual eye on the earnings cycle, quietly, but today we have some learnings for the startup world.
Some basics will help us get started. DoorDash beat growth expectations in Q4, reporting revenue of $970 million versus an expected $938 million. The gap between the two likely comes partially from how new the DoorDash stock is, and the pandemic making it difficult to forecast. Despite the outsized growth, DoorDash shares initially fell sharply after the report, though they largely recovered on Friday.
Why the initial dip? I reckon the company’s net loss was larger than investors hoped — though a large GAAP deficit is standard for first quarters post-debut. That concern might have been tempered by the company’s earnings call, which included a note from the company’s CFO that it is “seeing acceleration in January relative to our order growth in December as well as in Q4.” That’s encouraging. On the flip side, the company’s CFO did say “starting from Q2 onwards, we’re going to see a reversion toward pre-COVID behavior within the customer base.”
Takeaway: Big companies are anticipating a return to pre-COVID behavior, just not quite yet. Firms that benefited from COVID-19 are being heavily scrutinized. And they expect tailwinds to fade as the year progresses.
And then there’s Airbnb, which is up around 16% today. Why? It beat revenue expectations, while also losing lots of money. Airbnb’s net loss in Q4 2020 was more than 10x DoorDash’s own. So why did Airbnb get a bump while DoorDash got dinged? Its large revenue beat ($859 million, instead of an expected $748 million), and potential for future growth; investors are expecting that Airbnb’s current besting of expectations will lead to even more growth down the road.
Takeaway: Provided that you have a good story to tell regarding future growth, investors are still willing to accept sharp losses; the growth trade is alive, then, even as companies that may have already received a boost endure increased scrutiny.
For startups, valuation pressure or lift could come down to which side of the pandemic they are on; are they on the tail end of their tailwind (remote-work focused SaaS, perhaps?), or on the ascent (restaurant tech, maybe?). Something to chew on before you raise.
Market Notes
It was one blistering week for funding rounds. Crunchbase News, my former journalistic home, has a great piece out on just how many massive rounds we’re seeing so far this year. But even one or two steps down in scale, funding activity was super busy.
Sitting here now, finally writing a tidbit about each, I am reminded at the sheer breadth of the tech market. Termius helps other companies sell, Anchorage wants to keep your ETH safe, while Foxtrot wants to help you replenish your breakfast rosé stock before you have to endure a dry morning. What a mix. And each must be generating venture-acceptable growth, as they have not merely raised more capital but raised rather large rounds for their purported maturity (measured by their listed Series stage, though the moniker can be more canard than guide.)
I jokingly call this little section of the newsletter Market Notes, a jest as how can you possibly note the whole market that we care about? These companies and their recent capital infusions underscore the point.
Various and Sundry
Finally, two notes from earnings calls. The first from Root, which is a head scratcher, and the second from Booking Holdings’ results.
I chatted with Alex Timm, Root Insurance’s CEO this week moments after it dropped numbers. As such I didn’t have much context in the way of investor response to its results. My read was that Root was super capitalized, and has pretty big expansion plans. Timm was upbeat about his company’s improving economics (on a loss ratio and loss-adjusted expenses basis, for the insurtech fans out there), and growth during the pandemic.
But then today its shares are off 16%. Parsing the analyst call, there’s movement in Root’s economic profile (regarding premium-ceding variance over the coming quarters) that make it hard to fully grok its full-year growth from where I sit. But it appears that Root’s business is still molting to a degree that is almost refreshing; the company could have gone public in 2022 with some of its current evolution behind it, but instead it raised a zillion dollars last year and is public now.
Sticking our neck out a bit, despite fellow neo-insurnace player Lemonade’s continued, and impressive valuation run, MetroMile’s stock is also softening, while Root’s has lost more than half its value from its IPO date. If the current repricing of some neo-insurance players continues, we could see some private investment into the space slow. (Fewer things like this?) It’s a possible trend we’ll have eyes on this year.
Next, Booking Holdings, the company that owns Priceline and other travel properties. Given that Booking might have notes regarding the future of business travel — which we care about for clues regarding what could come for remote work and office culture, things that impact everything from startup hub locations to software sales — The Exchange snagged a call slot and dialed the company up.
Booking Holdings’ CEO Glenn Fogel didn’t have a comment as to how his company is trading at all-time highs despite suffering from sharp year-over-year revenue declines. He did note that the pandemic has shaken up expectations for conversations, which could limit short-term business travel in the future for meetings that may now be conducted on video calls. He was bullish on future conference travel (good news for TechCrunch, I suppose), and future travel more generally.
So concerning the jetting perspective, we don’t know anything yet. Booking Holdings is not saying much, perhaps because it just doesn’t know when things will turn around. Fair enough. Perhaps after another three months of vaccine rollout will give us a better window into what a partial return to an old normal could look like.
“A lot of founders mix up raising money with making money.”
This quote, which Career Karma founder Ruben Harris mentioned off-hand on a phone call with me, has been on my mind for months. In fact, raising money can cost you money, in the form of that sweet, sweet ownership and equity.
That’s why Clearbanc, a startup I have covered for years, has always had a compelling pitch.
The company, co-founded by Michele Romanow and Andrew D’Souza, positions itself as an alternative equity-free capital solution for early-stage founders. Flexing its “20-minute term sheet” the startup uses an algorithm to shift through a startup’s data, and if it has positive ad spend and positive unit economics, they make an investment worth anything from $10,000 to over $10 million. It makes money through a revenue-share agreement versus an equity stake.
“While we’ve invested in over 4,000 businesses using this model, we’ve also turned away over 50,000 who weren’t at this scale or level of repeatability,” D’Souza tells TechCrunch. So, the startup told me this week that they have raised $10 million to create a new product: ClearAngel.
The startup is trying to back anyone with an online business that has early revenue, but pre-broad traction. Clearbanc wants to replace friends and family money, a concept that D’Souza says is “quite elitist,” with its own version of an angel check, while also offering founder services such as supply chain analysis, introductions to networks and competitive landscape analysis.
The startup just needs to make around $1,000 in monthly revenue to qualify for cash. In return for an investment between $10,000 to $50,000, founders have to pay up to 2% of their revenue over four years.
Clearbanc’s repayment works for some startups, but for others, a traditional bank loan could work better. Its biggest hurdle, I’d argue, is that if a startup has great revenue already, you might not want to take a revenue-share agreement loan.
As for if a startup takes ClearAngel capital and doesn’t make the minimum revenue?
“Then the ClearAngel product isn’t working,” he said. “There are bound to be some companies who still can’t make it, that’s the risk we take.”
Alternative capital has pros and cons, just like venture capital has pros and cons. If the end goal is to become a billion-dollar business, what’s the best route to do that? Is taking a revenue-share agreement going to hurt your chances as a pre-seed startup trying to raise capital? Does YC care at all?
Those are some of my biggest questions, and we’ll explore all (and more!) in my alternative financing panel next week for TC Sessions: Justice. It costs $5 to attend the entire conference, and speakers include Backstage Capital’s Arlan Hamilton and Congresswoman Barbara Lee.
Remember that you can get Startups Weekly in your inbox before anyone else, if you subscribe. It’s free! As always, you can find me @nmasc_ on Twitter or e-mail me at natasha.m@techcrunch.com. That is free too!
After being valued at $100 billion in the secondary markets, Coinbase has finally filed to go public. The S-1, as Winnie founder Sara Mauskopf tweeted, is #goals. The crypto unicorn, as my colleague Alex Wilhelm notes, grew just over 139% in 2020, a massive improvement on its 2019 results.
Here’s what to know:
The startup is pursuing a direct listing (not a SPAC, which feels important to note these days).
SAN FRANCISCO, CA – SEPTEMBER 07: Coinbase Co-founder and CEO Brian Armstrong speaks onstage during Day 3 of TechCrunch Disrupt SF 2018 at Moscone Center on September 7, 2018 in San Francisco, California. (Photo by Steve Jennings/Getty Images for TechCrunch)
Mobility-as-a-service
I caught up with Eric Eldon, managing editor at TechCrunch and former Startups Weekly writer, about the recent work he’s been doing with Kirsten Korosec, our transportation editor.
Here’s what he had to say: Startup employees may not be going into the office as often again — or ever. But everyone will still need to go places, or at least want to! How will they do it? What will we do? How will our altered set of needs and wants reshape cities, right as new technologies are fundamentally altering transportation, too? We’re going to be covering this topic in-depth this year, as we all figure out how to go back to work.
And next week, they are putting together a piece on the changes on the real estate and proptech side
Crazy ride on the night by car. Image Credits: franckreporter/Getty Images.
Spain wants startups to succeed on its soil
The Spanish government, led by Prime Minister Pedro Sanchez, has announced plans to turn itself into an entrepreneurial nation. The Startup Act is the first piece of dedicated legislation meant to help create tech innovation within Spain. The goals are to promote innovation, new capital through domestic and foreign investments, and to seed the future of Spain as a hub for new companies.
Among a package of some 50 support measures, the entrepreneurial strategy makes a reference to “smart regulation” and floats the idea of sandboxing for testing products publicly (i.e. without needing to worry about regulatory compliance first).
As loyal Equity listeners may have already noticed, we’ve been quietly experimenting with the concept of adding on a third show to our weekly production. This week, we told the world! Along with our current shows, which help listeners start and end the week with tech news, we’re going to bring on a Wednesday deep dive into a topic, subject area or person. Our first mid-week episode went live this week, and it was all about space (so yes, expect a lot of puns and Elon jokes).
The show is about to celebrate its four-year anniversary, and I’m about to celebrate my one-year anniversary as a co-host. We’re all so thankful for your support, and can’t wait to bring you more laughs and learnings.
And that’s the jam-packed week! As an insider tip to those that subscribe, I’m starting to cover health tech (along with edtech) for the TC team. So throw me the smartest person you know on the topic, and extra points if that’s you.
Storm Ventures, a venture firm that focuses on early stage B2B enterprise startups, announced this week that it has promoted Pascale Diaine and Frederik Groce to partners at the firm.
The two new partners have worked their way up over the last several years. Groce joined Storm in 2016 and has invested in enterprise SaaS startups like Workato, Splashtop, NextRequest and Camino. Diaine joined a year later and has invested in firms like Sendoso, German Bionic, InEvent and Talkdesk.
Groce, who is also a founder at BLCK VC and helped organize the Black Venture Institute to create a network of Black investors, says that these promotions show that venture needs to be more diverse, and Storm recognizes this. “If you think about the way our team works, that’s the way I think venture teams will need to work to be able to be successful in the next 40 years. And so the hope is that over time everyone does this and we’re just early to it,” Groce told me.
Unfortunately, right now that’s not the case, not even close. According to research by Crunchbase, just 12% of venture capitalists are women and two-thirds of firms don’t have any female investors. Meanwhile, only about 4% of ventures investors are Black.
Those numbers have an impact on the number of Black and female founders because as Groce points out the lack of founders in underrepresented groups is in part a networking problem. “In a business that’s predicated on networks if you don’t have diversity in the network, or the teams that are driving those networks, you just can’t make sure you’re seeing great talent across all ecosystems,” he said.
Diaine, who is French and started her career by founding Orange Fab, the corporate accelerator of the European Telco Orange, has brought her international business background to Storm where they helped her tune that experience to an investor focus and supported her as she learned the nuances of the investment side of the business.
“I don’t come from the VC world. I come from the innovative corporate world. So they had to train me and spend time getting me up to date. And they did spend so much time making sure I understood everything to make sure I got to this level,” she said.
Both partners bring their own unique views looking beyond Silicon Valley for investment opportunities. Diaine’s investment include a German, Brazilian and Portuguese company, while Groce’s investments include companies in Chicago, Atlanta and Seattle.
The two partners have also developed an algorithm to help find investments based on a number of online signals, something that has become more important during the pandemic when they couldn’t network in person.
“Frederik and I have been working on [an algorithm to find] what are the signals that you can identify online that will tell you this company’s doing well, this company growing.You have to have a nice set of startup search tracking [signals], but what do you track if you can’t just get the revenue in real time, which is impossible. So we’ve developed an algorithm that helps us identify some of these signals and create alerts on which startups we should pay attention to,” Diaine explained.
She says this data-driven approach should be helpful and augment their in-person efforts even after the pandemic is over and increase their overall efficiency in finding and tracking companies in their portfolios.
Welcome back to This Week in Apps, the weekly TechCrunch series that recaps the latest in mobile OS news, mobile applications and the overall app economy.
The app industry is as hot as ever, with a record 218 billion downloads and $143 billion in global consumer spend in 2020. A new forecast this week expects consumer spend to grow to $270 billion by 2025.
Consumers last year also spent 3.5 trillion minutes using apps on Android devices alone. And in the U.S., app usage surged ahead of the time spent watching live TV. Currently, the average American watches 3.7 hours of live TV per day, but now spends four hours per day on their mobile devices.
Apps aren’t just a way to pass idle hours — they’re also a big business. In 2019, mobile-first companies had a combined $544 billion valuation, 6.5x higher than those without a mobile focus. In 2020, investors poured $73 billion in capital into mobile companies — a figure that’s up 27% year-over-year.
This week, we’re looking into what’s next for the future of one of the top social apps (Twitter), as well as Spotify’s latest announcements around its future plans for podcasts and subscriptions, along with other top stories, including the Clubhouse security problem.
Top Stories
Twitter wakes up
Image Credits: Twitter
Twitter over the years has been slow to roll out new features that dramatically impact its platform — even going so far at one time to build an entirely separate app just to test a new way to link together conversation threads. Its slow momentum and failure to build features users actually want, like an edit button, has left Twitter feeling a lot like the same experience it was in its earlier years — a public SMS of sorts (albeit one with more utilities for tweet discovery and management).
This has also contributed slow user growth, which opened up Twitter last year to pressure from activist investors to oust CEO Jack Dorsey, who was then planning to move to Africa, while also still running Square. (He decided not to go because of the pandemic… and, well, to keep his job, we’d guess.) Following this more intensive scrutiny of Twitter’s operations, the company in recent months has begun to speed things up on the product front.
Twitter Spaces is solid. Needs better discovery, but I’m certain that is coming. I can promise you we would not have built something this good, this quickly 7 years ago. Love seeing the velocity. Congrats @kayvz and team.
Last year, it rolled out to its global audience a stories-like feature called Fleets, offering a place for more ephemeral content to live on its platform. It began development on a Clubhouse rival, Twitter Spaces, which is surging ahead with updates and new features. And it’s working on a community-led misinformation debunking effort, Birdwatch.
Twitter also began to make a series of acquisitions to build out its product teams, with additions like social app Squad, stories template maker Chroma Labs and podcasting app Breaker. And more recently, it bought newsletter platform Revue, which is already integrated on the Twitter website.
And it’s not done. This week, Twitter announced even more new products were in the works.
One, a new product called “Super Follow,” represents Twitter’s first-ever paid feature. The idea with the Super Follow is to turn Twitter into a platform where creators can monetize their fan base — with a “Super Follow” subscription, fans can access member-only perks. These can include whatever the creator wants — newsletters, videos, deals, community access and even paywalled content like tweets, fleets and audio chats in Twitter Spaces.
Along with this, Twitter introduced “Communities,” which, in addition to allowing social networking around interests, give Super Follow-using creators a place to organize their own private networks.
To put it mildly, this strategy represents one of the more radical shake-ups to Twitter’s platform to date. It not only challenges other networks — like Facebook, Discord, Patreon, Substack and Clubhouse — it positions Twitter’s slew of new features not just as fun add-ons, but rather as general-purpose tools that allow anyone to build and grow their own communities whichever way they want.
The one big miss on this front is that Twitter no longer has its own social video app to throw in the mix, too. Sadly, the company shut down both Vine and now, Periscope. Though Twitter itself supports video, Vine’s closure led to a hole in the market that’s since been filled by TikTok. And unfortunately, sharing TikTok links on Twitter is poor experience — they just display as previews that take you to a new TikTok tab when clicked. To get TikTok videos to play in-line, you have to download them first — something not all creators permit.
Spotify looks to new subscriptions for revenue growth
Image Credits: Spotify/Anchor
Twitter isn’t the only one looking to new subscriptions to make more money. Spotify this week also announced a goodhandful of updates, including a high-end Premium add-on for higher-quality music streams, called Spotify HiFi.
The company also confirmed its plans to test paid podcast subscriptions. The big bet here is that some podcasts are so compelling and have such a loyal fanbase that listeners will pay for their content, or maybe just their extras. These, of course, will no longer really be “podcasts” at this point — they’re paid audio programs. The feature will be introduced to Spotify’s creation app Anchor this spring.
But overeager adoption of paywalls by podcasters (who can’t make a living from their ad sales) could push more users to new social audio platforms, like Clubhouse and Twitter Spaces, where content is free and conversations are more participatory. Anchor’s solution for audience engagement is to roll out Q&As and polls. But why bother clicking, when you can hit up a Clubhouse room and talk?
Clubhouse’s exclusivity leads to discovery of security problems
The demand for Clubhouse access is becoming so high that people are figuring out ways to reverse-engineer the experience, TechCrunch reported this week. A developer found a way to broadcast Clubhouse audio feeds in real time to users who couldn’t get in because they didn’t have an invite or an iPhone. Though Clubhouse blocked the effort later in the week, the fact that a developer was able to gain access to Clubhouse audio feeds in the first place was an indication that the app isn’t as locked down as one might think.
In addition, other researchers have figured out ways to “ghost listen” to rooms without displaying user profiles — essentially, eavesdropping. And users in China appear to be able to listen to a room conversation facilitated by Clubhouse’s service provider Agora by using a VPN — even though they can’t technically “join” a room due to the app itself being banned.
Clubhouse’s appeal has a lot to do with how its social audio spaces aren’t recorded, so people can be themselves. There’s an expectation that you are only speaking to a group who’s listening and there’s no way to go back for a transcript or recording later. In other words, it’s not a podcast — it’s live. It’s social. And it’s semi-private.
These security breaches prove that’s not entirely true.
Weekly News
Platforms: Apple
Apple added guidance for app developers to help them complete App Store privacy labels. Specifically, it added information about data types, like email and messages, and gameplay content. Not coincidentally, I’msure, Google added a privacy label to Gmail this week, too.
Apple’s “Sign in with Apple” button is now a part of the U.S. DoJ antitrust investigation against the company,reports The Information. Apple requires the option on all apps that offer sign-in buttons from other companies, like Facebook and Google, which has upset some developers. Investigators are looking to better understand how use of the button makes it more difficult for Apple device users to switch to other platforms.
Apple Entrepreneur Camp applications opened up for female founders and developers. The camp will run online July 20-29, 2021, offering attendees code-level guidance, mentorship, plus access to Apple engineers.
Apple tweaked the subscription “buy sheet” in iOS 14.5 beta. The new screen aims to make the price of an app’s subscription more clear to end users.
Apple hid an Easter egg in its Apple Store app to celebrate its 10-year anniversary.
Surprise! Hidden inside the Apple Store app is a new Easter egg that celebrates the app’s 10th anniversary. Search for “10 years” and watch the balloons appears. Tap each one to pop it. pic.twitter.com/YsGdKP8r5L
Google this week announced the next set of features coming to Android in its spring 2021 release. Flagship items include a password checkup tool and a way to schedule your texts (!!!). The latter means you can compose a message at any time, then pick the time you want it to send. iMessage, your turn! Other improvements included updates to the screen reader TalkBack, Maps (which gets a dark mode default option), Assistant and Android Auto.
Google launches an Android Sleep API for use in health and wellness apps. The new API will use the phone’s light and motion sensors in combination with an onboard API model to generate information like a “sleep confidence” determination and daily sleep segments.
Food & Drink
Food delivery app DoorDash stock falls after its first earnings. The company reported $970 million in revenue versus $938 million expected and a loss per share of $2.67. But shares dropped as much as 13% on DoorDash’s forecast, which said some of the earlier tailwinds it saw under stay-at-home orders in the U.S. will turn around as the country gets the vaccine under control.
Food delivery apps got a boost during the Lunar New Year holiday week in China, thanks to COVID-19 travel restrictions that kept people at home and prompted more remote gift deliveries, in particular food orders from services like Meituan and Alibaba’s Ele.me.
Augmented Reality
An iPhone app called Museum Alive, reviewed by The Verge, includes narration from Sir David Attenborough as an extension of his Natural History Museum Alive film. The app includes interactive AR exhibits with extinct animals in their own habitats.
Fintech
Mobile investing app Robinhood reports seeing 6 million new customers on Robinhood Crypto just this year. By comparison, the number peaked at 401,000 customers in a single month in 2020, with a monthly average of 200,000 customers trading on Robinhood Crypto for the first time.
At Snap’s investor day, the company projected 50% annual revenue growth for the next several years. The company spoke of the app’s main features — Camera, Map, Chat, Stories and Spotlight — each which it believes to be multibillion-dollar revenues streams in the long-term. It also talked about its investments in AR, Snap Ads, Shows, Stories and its TikTok rival, Spotlight. Investors responded favorably to the news, with shares up 11% on Tuesday, pushing the company’s valuation over $100 billion.
Instagram adds its TikTok rival, Reels, to its slimmed-down Instagram Lite app aimed at emerging markets. Some are already dubbing it “bloatware.”
TikTok partners with Portland Timbers and Thorns FC in its first U.S. soccer deal. The multi-year deal will have the clubs distributing video content in collaboration with TikTok, and will see the clubs featuring the TikTok logo on their jerseys.
TikTok owner ByteDance agrees to $92 million privacy settlement with U.S. TikTok users after a year of litigation. The claims in the lawsuits said TikTok was using a broad array of biometric data and content from user devices for ad targeting and profit. TikTok said it disagrees with the assertions but wanted to put an end to the lengthy litigation.
TikTok’s latest transparency report for H2 2020 said the app removed over 300,000 election misinformation videos, and another 400,000 from the For You page. The percentage of deletions were in line with the prior report, despite the busy election season it covered.
The Washington Post reports conservative backer Rebekah Mercer, whose family also funds Breitbart, now controls two of the three board seats at right-wing Twitter alternative, Parler. The app’s founding CEO John Matze was pushed out last month, and Mercer has since exerted more control over the company’s direction.
Twitter banned 100 accounts linked to Russian troll farms. The accounts were caught up in part of a larger enforcement action Twitter took against 373 accounts with connections to Armenia, Iran and Russia. The Russian accounts were being used to amplify talking points in favor of the Russian government.
Facebook tests new tools to combat child exploitation. One tool will pop up a message for people who use search terms linked to child exploitation that reminds them of the consequences and points them to resources to get help from offender diversion organizations. Another will alert users to the legal ramifications of sharing viral, meme child exploitative content. The company also updated its child safety policies and updated its reporting menu across FB and IG to include a section for a report that “involves a child.”
Top social apps including TikTok, Instagram and Pinterest added new features to support those with eating disorders as part of National Eating Disorders Awareness Week (February 22-28). Among the changes, TikTok and Instagram added features to encourage body inclusivity; TikTok now redirects some eating disorder searches to point to support resources; Instagram added links to local helplines in Australia, Canada and the U.K.; Pinterest donated credits to encourage people to tune into NED Awareness events; and more.
Photos
Flickr rolled out a widget for both iOS and Android devices. The widget lets you enjoy a rotating selection of photos from Explore on your home screen — great for someone looking for variety, instead of a static home screen.
Messaging / Communications
Telegram adds an auto-delete option for all messages, which lets users automatically delete messages after either 24 hours or seven days. The feature was previously available only for its encrypted Secret Chats. It also added expiring invite links and an option to create broadcast-only groups.
WhatsApp details what will happen when users don’t agree to the privacy changes by the May 15, 2021 deadline. It said for a short time (a few weeks), the users will be able to receive calls and notifications, but won’t be able to read or send messages, to give them more time to agree.
More Google Hangouts users are being migrated over to the Google Chat “preview” experience. The company had said it would split Hangouts into two services, Chat and Meet. The transition began last year, but personal account holders had only been told “early 2021” for their migration date. Early reports (see below) say the new experience is lacking when it comes to video call integration and lack of SMS support.
My Google Chat is now showing this Hangouts "Preview" message.
It looks like all my individual contacts work and are accessible via the search bar.
YouTube announced it will roll out parental control features for families with tweens and teens that will allow them to graduate more safely from the YouTube Kids app to “real YouTube.” Parents will be able grant kids more access through their “supervised” Google Account, then choose from one of of three levels of YouTube access ranging from a selection that’s more tween-friendly to another that’s more appropriate for older teens. By using the account, parents are also agreeing to allow YouTube to collect personal data from the kids — something it couldn’t do in YouTube Kids.
Disney’s adult-friendly Star channel launched outside the U.S. to Disney+ subscribers in Europe, Australia, New Zealand and Canada. The additional channel combines content from Disney Television Studios, FX, 20th Century Studios and 20th Television, and bumps Disney+ price up by a small amount (a few pounds in the U.K., e.g.). Parental controls were also added to block kids from accessing the more adult fare.
South Korean media reported the country’s current prime minister, Chung Sye-kyun, has joined Clubhouse, making him the most senior political leader to join the growing app.
Gaming
Image Credits: GameSnacks
Google’s mobile-friendly online games, GameSnacks, developed by its Area 120 in-house incubator, are being integrated into Chrome on iOS and Android Pay in select emerging markets. The HTML5-powered games are a way that Google is routing around app stores, and instead delivering gaming content to users without the associated app store fees. It’s also a more lightweight model for gaming, which helps in some markets where storage space and bandwidth are concerns. The company is experimenting with bringing the games to Google Assistant next.
Chinese mobile games released on the U.S. App Store and Google Play Store raked in $5.8 billion during Q24 2020, up 34.3% from a year ago, and accounting for over a quarter of the world’s mobile gaming revenues, per Sensor Tower data. Top titles include big names like Call of Duty (a collaboration between Tencent and Activision) and Tencent’s PlayerUnknown’s Battlegrounds. as well as those from smaller studios such as Mihoyo’s Genshin Impact and Magic Tavern’s Project Makeover.
Meanwhile, a U.K. court blocked Epic Games from challenging Apple’s Fortnite ban. The court said Epic’s lawsuit against Apple would be better to pursue in the U.S., but allowed the suit against Google to continue.
Epic Games is sending players V-Bucks to settle its Fornite loot box class action lawsuit. The settlement is supposed to be for U.S. players only, but Epic is offering the V-Bucks to global players.
Amazon’s Luna cloud gaming service, which lets users stream games across platforms including Windows, Mac, Android, web browsers on iPhone and iPad and desktop, has now arrived on Amazon’s Fire TV devices in an expansion of its early access program.
App Annie announces new features to help customers discover gaming launches, as well as measure and visualize performance of games. The features include RPD (revenue per download), Align Apps by Launch, Cumulative Downloads and Cumulative Revenue, and a Soft Launches Report.
A floating gaming toolbar has been found in the code of the Android 12 Developer Preview. Full details are not available but one button is a picture of a game controller while the other is suspected to be some sort of option to record your current gaming session.
Social casino game Coin Master from Moon Active tops $2 billion in lifetime player spending, reports Sensor Tower. The title booked $1.2 billion in 2020 alone, up 122.4% year-over-year, boosted by pandemic boredom and in-game spending.
Zynga is creating its own first-party walled garden for ad tech, due to Apple’s push for app tracking transparency. More companies could do the same, argues Mobile Dev Memo.
Health & Fitness
The New York Department of Financial Services said in an investigative report that Facebook has now taken steps to prevent it from collecting unauthorized data about people’s medical conditions, The WSJ reported. The company had been collecting the data through its SDK installed in numerous apps, then matches the sensitive, personal data to users’ Facebook accounts for ad targeting. One app involved, period tracker Flo, separately settled with the FTC in January over its involvement.
Media
Australia’s ABC News app hit the top of the App Store following the upheaval related to Facebook’s ban of Australian news sources on its platform. The app become No. 1 in News and No. 2 Overall, ahead of Facebook and its other apps, including Messenger and Instagram.
Funding and M&A
YouTuber David Dobrik’s retro photo app raised $20 million in a Series A round led by Spark Capital. The app’s gimmick is that it allows you to snap photos in an old-fashioned camera interface where photos don’t “develop” until the next morning. The TestFlight, capped at 10,000 users, was full within a weekend of launching.
Celebrity video platform memmo raised $10 million Series A, in a round led by Left Lane Capital. The concept is similar to U.S.-based Cameo, but Stockholm-based memmo’s strategy is both global and localized.
Snack, a TikTok-like dating app, raised $3.5 million in a round led by Kindred Ventures and Coelius Capital. The startup was founded by early (Match Group-owned) Plenty of Fish exec Kimberly Kaplan, and targets Gen Z by way of a video feed with likes and comments that lead to DMs.
AI-powered transcription service Otter, available on web and mobile, raised $50 million ($40 million in new funds) Series B. The service got a boost from the pandemic and its Zoom integration.
Spain’s Wallapop raised $191 million at an $840 million valuation for its classifieds marketplace. The funding was led by Korelya Capital, a French VC fund backed by Korea’s Naver. The app was previously going to merge with U.S.-based LetGo, but later shelved those plans. (LetGo instead was bought by OfferUp.)
Austrian app marketer App Radar acquired Spanish rival TheTool. At the time of the deal, TheTool provided data insights for some 400 app marketing clients. The assets-only deal will allow App Radar to expand its presence across Europe.
Indian edtech startup Doubtnutraised $31 million for its website and app that help students learn math and science. The app lets students take a photo of the problem, then uses ML and image recognition to deliver the answer in the form of short videos.
Design platform Canva, which works on both web and mobile, acquired Kaleido, the maker of a drag-and-drop background removal service, remove.bg, for photos and videos. It also bought Smartmockups in the Czech Republic, which lets anyone create mockups for t-shirts, mugs and other items.
Podcast host and ad network Acast bought RadioPublic, a maker of tools for podcasters, including a website maker, marketing tools, and the RadioPublic podcast app. The latter will remain live and the team will stay in the U.S.
Copenhagen-based Podimo, a subscription service for podcasts, raised €11.2 million in funding. The app offers access to over 600 exclusive shows, and shares its revenue from subscriptions with its creators.
Roblox shares to begin trading March 10. The cross-platform gaming service, which is popular on mobile, has opted for a direct listing instead of an IPO.
Downloads
Quill
Image Credits: Quill
A new Slack competitor, Quill, launched out of stealth this week, TechCrunch reported, with its apps for the web, Mac, Windows, Linux and Android and iOS on mobile. Like Slack, Quill lets co-workers communicate through channels, video and voice. But it also addresses some of the issues Slack overlooks. One, “structured channels,” lets admins enforce threads, for example. It also automatically moves up active conversations, limits notifications, has improved pinning, supports moving threads between channels and places video and chat side-by-side, to name a few. You can even interact with Quill via SMS and email.
Andy Allen, former head of Product at WeTransfer, teamed up with Mark Dawson, the lead graphics engineer from Allen’s former prior company Fifty Three, to create a new set of “default” apps with ANDY. That is, the company’s new apps aim to update your basic set — like weather, calculator and timer.
“Most of the default apps haven’t changed over the last 10 years. Yet we’re still using them. I see that as a sign that we’ll still need basic apps like weather, calculator and timer in another 10 years,” notes Allen.
Image Credits: ANDY
What makes ANDY apps different is that they’re built inside a game engine to unlock new experiences that makes them feel more like games themselves. They’re also skinnable, with three skins available at launch and more to come every few months. The apps require a subscription to work — either $14.99/yr for all apps and basic skins or $69.99/yr for all apps plus basic and limited-edition skins, as well as limited-edition collector cards. The company plans to expand its app collection over time.
YouWidget
Image Credits: YouWidget
Spotted this week by the folks at iMore, the new YouWidget delivers a YouTube iOS widget that puts a live video feed on your home screen along with other stats. For YouTubers and fans alike, the app could be useful in helping to track a specific channel’s releases and their other subscriptions. But even if you don’t need live videos, the app offers a widget with statistics for any channel — including subscriber counts, views and video counts.
Surprise! Hidden inside the Apple Store app is a new Easter egg that celebrates the app’s 10th anniversary. Search for “10 years” and watch the balloons appears. Tap each one to pop it. 
YouTuber David Dobrik’s retro photo app 
Austrian app marketer App Radar 
Beijing-based tutoring app Yuanfudao is 
Roblox shares to begin trading March 10. The cross-platform gaming service, which is popular on mobile, has 
